Frequently Asked Questions

Any South African citizen that is 18 years or older, and who has applied for debt review

You will need your ID number, your latest payslip and your 3 months’ bank statements.

Simply punch in your ID number and follow the step-by-step process.

Yes. Conducting a credit check is mandatory of all responsible credit providers approved by the National Credit Regulator (NCR).

The National Credit Regulator (NCR) is a government regulatory authority mandated with the task of protecting you, the borrower, against over-indebtedness
as well as protecting authorized lenders against bad debt, as per the National Credit Act.

Within a maximum of 24 hours after minutes after you have approved your Debicheck.

The Debicheck you will have approved will allow Lendar to automatically deduct the repayment amount from your bank account on a date that will usually be
about two days before and about eight days after your pay date.

We understand that similar challenges to that which made you seek out a Lendar loan to begin with could prevent you from honouring your loan agreement
on the agreed-to date, despite you being financially responsible.All we ask is that you inform us of your predicament, via email, no later than five days before
your pay date to allow us to negotiate alternative payment arrangements.Failure to make alternative arrangements will result in unnecessary debt recovery
processes that could have dire financial implications for you in the future.

Lendar understands aversion to the risk of disseminating one’s personal information through the internet space. As such, we have partnered with service
providers that are compliant with the Protection of Personal Information (POPI) Act and have put sufficient security protocols in place to safeguard ours and
our customers’ personal information.Please see our Privacy Policy to satisfy yourself of our own commitment to safeguarding your personal information as
well as compliance with the POPI Act.

At this stage, we only allow one loan per borrower, at a time.

Yes, you can apply for a Lendar loan 24/7 – 365. Just bear in mind however that the date and time at which you apply for a loan would also be dependent
on banking and credit bureau processing hours.